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Table of Contents
Research Articles
| Correlations among Abusive Leadership and Organization Citizenship Behavior in Sales Persons of Gwalior |
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| Ashutosh S. Trivedi, Mayank Kumar Agnihotri, Dr. Suvijna Awasthi | 13-16 |
| Effect of Morale on Efficiency Among School Teachers in Gwalior City |
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| Mayank Kumar Agnihotri, Dr. Suvijna Awasthi, Dr. Ashutosh S. Trivedi | 17-20 |
| Comparative Marketing Strategy of Life Insurance Corporation & ICICI Prudential |
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| Shreya Joshi | 21-27 |
| E-Business of FMCG Companies |
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| Shreya Joshi, Nidhi Barucha | 28-32 |
Review Articles
| A Review of Service Quality and Its Evaluation Methods: The Indian School of Thought |
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| Surjit Kumar Gandhi, Anish Sachdeva, Ajay Gupta | 1-12 |
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