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Table of Contents
Research Articles
| Customer Segmentation for Enhancing Customer Centric Business |
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| M. Nivetha, A. MEENA KOWSHALYA | 17-31 |
| Creating a Platform for Merchants and Consumers to Create and Seek Potential Offers |
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| Babita Bhagat, Shefali Joshi, Sukhada Kamtikar, Girish Korade | 10-16 |
Review Articles
| Change in Education Scenario Due to COVID |
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| Darshil Jain, Akshara Pareek | 1-9 |
| Impact of COVID-19 on Indian Economy |
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| Sama Jain, Atulya Shree Sharma, Bhawana Tunwal | 35-40 |
| The Probability Model of Customer Retention with Measuring Customers’ Satisfactions |
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| Hui-Hsin Huang | 31-34 |
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